Answered By: Hayley Hughes
Last Updated: Jun 08, 2016     Views: 1138

Here are a few tips for troubleshooting Grammarly:

  • If you use Internet Explorer (IE) as your browser, you should use at least version 10 or 11. Alternatively, you can use Mozilla Firefox or Google Chrome web browsers.

  • Sometimes Grammarly will not work with certain antivirus, firewall, or network proxy settings. Please try to resolve it by disabling them. If you continue to have problems, contact your Internet Service Provider and ask for help.

  • Be sure you have already signed up the Grammarly service hereImportant: you must use your University of Roehampton email address ( to register.

Go here for more information about Grammarly and how it works. If you still need assistance using Grammarly, please email Grammarly support

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