Answered By: Hayley Hughes Last Updated: Jun 08, 2016 Views: 1135
Here are a few tips for troubleshooting Grammarly:
If you use Internet Explorer (IE) as your browser, you should use at least version 10 or 11. Alternatively, you can use Mozilla Firefox or Google Chrome web browsers.
Sometimes Grammarly will not work with certain antivirus, firewall, or network proxy settings. Please try to resolve it by disabling them. If you continue to have problems, contact your Internet Service Provider and ask for help.
- Be sure you have already signed up the Grammarly service here. Important: you must use your University of Roehampton email address (@roehampton-online.ac.uk) to register.